Shipping policy

Shipping

We offer Free shipping for:
The Netherlands - Orders over €100,-
Europe - Orders over €200,-
Rest of the World - Orders over €300,-

National orders
All orders within The Netherlands will be shipped by PostNL. It takes 1-3 business days (after payment) to process your order. When your order has been packed and shipped, you’ll receive an email with Track and Trace information with which you can follow your parcel’s journey to your doorstep. PostNL states to deliver packages within 3 business days after you received the track&trace code. This information is an indication provided by PostNL and that we can't guaranty any delivery time based on this information. Please note we can't be held responsible for any delays, damage or loss once the package has left our workshop and is transferred to our carrier.

National orders
All orders within The Netherlands will be shipped by PostNL. When your order has been packed and shipped, you’ll receive an email with Track and Trace information with which you can follow your parcel’s journey to your doorstep. PostNL states to deliver packages within 3 business days after you received the track&trace code. This information is an indication provided by PostNL and that we can't guaranty any delivery time based on this information. Please note we can't be held responsible for any delays, damage or loss once the package has left our workshop and is transferred to our carrier.

International orders
Shipping costs and delivery time for international orders depends on the destination and the costs are specified on your invoice. When your order has been packed and shipped, you’ll receive an email with Track and Trace information with which you can follow your parcel’s journey to your doorstep. Additional import, customs and sales taxes may be added in accordance with your country's specific requirements. Please note we can't be held responsible for any delays, damage or loss once the package has left our workhop and is transferred to our carrier.

Additional costs
Unfortunately, our prices don't include local taxes, duties, brokerage fees or other fees that you may be charged to receive your jewelry at home. We recommend you to consider all fees, because once your order arrives you'll be required to pay all taxes, duties etcetera. We won't be able to refund these costs if you change your mind. 

If you have questions about the shipping of your order, please send an email to hello@rominahermans.com stating your order number, and we’ll get back to you as soon as possible.